Payment Policy Skip to content

Cart

Your cart is empty

Payment Policy

At Furendi, your security and convenience are at the heart of every transaction. We offer a variety of trusted and widely used payment methods to provide a seamless, secure shopping experience for our customers in the United Kingdom and beyond.

Payment Security

We take the safety of your payment information seriously. Furendi uses SSL encryption and secure payment gateways to protect your data at every step of the checkout process. All payments are processed by reputable third-party providers who meet the highest standards of online security. Rest assured—your financial details are never stored on our servers.

Accepted Payment Methods

To give you flexibility and peace of mind, we support the following payment options:

  • Visa, Mastercard, Maestro, American Express: Pay quickly and securely with your credit or debit card. Transactions are processed instantly for a smooth checkout experience.
  • Apple Pay: A fast, secure, and convenient mobile payment solution from your Apple device.
  • Klarna: Flexible payment options including pay later and installment plans, subject to eligibility checks by Klarna.
  • PayPal: Use your PayPal account to complete purchases without sharing card details on our website—an added layer of protection and ease.

Currency

All payments on Furendi are processed in British Pounds (GBP). If you are ordering from outside the UK, your bank may apply additional charges for currency conversion. Please consult your bank for further details.

Payment Confirmation

Once your payment is completed, you will receive a confirmation email containing your order summary and digital receipt. Please ensure your email address is correctly entered at checkout. If you do not see your confirmation email, kindly check your spam or junk folder—or contact us for assistance.

Failed or Declined Payments

In some cases, payments may be declined due to issues like incorrect card information, insufficient funds, or bank security restrictions. If this happens, please double-check your details or try a different payment method. For unresolved issues, we recommend contacting your card issuer or payment provider directly.

Payment Disputes and Support

If you encounter any problems with your payment or suspect an issue, our customer service team is ready to help. Reach out to us at support@furendi.com or through our contact form. We're committed to resolving your concerns quickly and professionally.

Company Information

Website Name: Furendi
Company Name: WorldTrade4all
Address: Johan Ruytersdreef 4, Sittard, Limburg, 6132 TJ, Netherlands
Email: support@furendi.com
Contact Form: Here
Phone: +31 616148578
Business Number: 74028871
VAT Number: NL002440756B83

Customer Service Hours:
Monday to Friday: 09:00 – 17:00
Saturday and Sunday: 11:00 – 14:00
(GMT) Greenwich Mean Time (London)
We strive to respond within one day.

Haven’t found the perfect light yet?

No problem — we’re here for you! Our team is available 7 days a week and happy to help you find the perfect lighting for your home. Just visit our contact page or send us an email at support@furendi.com — we’ll get back to you within 24 hours.

Company Information

Website name: Furendi
Company name: WorldTrade4all
Address: Johan Ruytersdreef 4, Sittard, Limburg, 6132TJ, Netherlands
Email: support@furendi.de
Phone: +31 616148578
Business registration number: 74028871
VAT ID: NL002440756B83

Customer service hours:
Monday to Friday: 09:00 – 17:00
Saturday and Sunday: 11:00 – 15:00
We respond within one day.