Terms & Conditions

General Terms and Conditions Furendi

Definitions and Scope
1.1 In these General Terms and Conditions, the following terms shall have the meanings assigned to them:

  • Offer: The products offered by the intermediary, SP Platform B.V.

  • Intermediary: …

  • Order: The product ordered by the buyer for which a contract has been concluded.

  • Reflection Period: The period within which the consumer may exercise their right of withdrawal.

  • Consumer: The natural person who is not acting in a business or professional capacity and who enters into a distance contract with an intermediary.

  • Dropshipping: The buyer places an order via the website, granting the intermediary the authority to act as a facilitator in arranging an agreement for one or more products between the buyer and the supplier, at no cost or risk to the intermediary. Payment is made via the intermediary, and the supplier delivers the product directly to the buyer.

  • Form: The withdrawal form provided by the supplier, which a consumer may complete if they wish to exercise their right of withdrawal, as specified in the annex to these terms.

  • Right of Withdrawal: The option for the consumer to cancel the contract within the reflection period.

  • Buyer: The person with whom an agreement is concluded on behalf of the supplier.

  • Supplier: The supplier of a product.

  • Agreement: A contract concluded or to be concluded between the buyer and the supplier through an intermediary for the purchase of products, using one or more means of distance communication exclusively.

  • Product: A good offered via the website by the supplier through dropshipping.

  • Written: Any digital communication using characters that can be stored on a durable data carrier, with the intermediary determining the method to be used.

  • General Terms and Conditions: The general terms and conditions established by Furendi, acting as an intermediary.

1.2 These terms apply to every offer made by an intermediary, every order, and every agreement, including any additions or modifications thereto, as well as subsequent agreements.

1.3 The applicability of any general or (purchase) conditions of the buyer or intermediary is expressly rejected.

1.4 Articles 11.5, 11.6, 12, 13, and 14 of these General Terms and Conditions apply only to consumers.

1.5 If one or more provisions of these terms are at any time wholly or partially void or annulled, the agreement and these terms shall otherwise remain in force, and the relevant provision shall be immediately replaced by a provision that, by mutual agreement, most closely matches the intent and purpose of the original provision.

Dropshipping
2.1 The supplier’s details are listed on the website.

2.2 If the supplier is not based in the Netherlands, the ordered product will be registered in the buyer’s name. Any additional costs, such as VAT, customs clearance fees, and other government levies, are the responsibility of the buyer.

2.3 Prices stated in the offer are exclusive of VAT and other government levies, as well as shipping and any transport and packaging costs, unless explicitly stated otherwise.

2.4 Payment for the order is processed through an intermediary, who pays the supplier on behalf of the buyer.

2.5 The price difference between the amount paid by the buyer for the order and the amount paid by the intermediary to the supplier is considered compensation for the services provided by the intermediary.

Offer
3.1 Each offer from an intermediary has a limited validity period, i.e., until a product is out of stock, unavailable from the supplier, or no longer available for purchase via the website.

3.2 If an offer is made under certain conditions, this will be explicitly stated in the offer.

3.3 Each offer is non-binding. The intermediary is entitled to change the offer at any time.

3.4 Each offer contains a complete and as accurate a description as possible of the products to allow for a proper assessment by the buyer. Product images are a faithful representation of the product. The intermediary cannot guarantee that the displayed colors exactly match the real colors of a product. When placing an order, the buyer acknowledges that they have reviewed the product, its image, and its description with the above considerations in mind.

3.5 All images and descriptions of a product are indicative and cannot serve as grounds for compensation or contract termination in case of inaccuracies and/or deviations, unless they pertain to material product characteristics to such an extent that the buyer receives a different product than intended.

3.6 Any offer that the buyer could reasonably understand to contain a typographical or obvious pricing error is not binding on the intermediary. The buyer cannot derive any rights from such an error.

Agreement
4.1 Subject to the provisions of article 4.5, a contract is concluded at the moment the buyer accepts the offer and places an order in accordance with the stated conditions.

4.2 The agreement is concluded in English, unless the intermediary offers the terms and communication in another language via the website. In the latter case, a contract may also be concluded in a language of the buyer’s choice, and the buyer may communicate with the intermediary in that language.

4.3 If the buyer accepts the offer electronically, the intermediary shall immediately confirm receipt of acceptance electronically, thereby concluding the contract. Until the receipt of acceptance is confirmed, the buyer may terminate the contract.

4.4 The intermediary shall take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure environment. If the buyer is able to pay electronically, the intermediary shall implement appropriate security measures.

4.5 The intermediary may inquire whether the buyer can fulfill their payment obligations, as well as any other relevant factors for a responsible contract conclusion. If the intermediary has valid reasons not to conclude the contract, they are entitled to refuse acceptance or impose special conditions for its execution.

Contact
For questions regarding our terms and conditions, please contact us at support@furendi.com. Our team will do its best to respond to your inquiry as soon as possible.

Annex: Withdrawal Form (For Consumers Only)

Withdrawal Form
(Please complete and return this form only if you wish to withdraw from the contract.)

Furendi
Johan Ruytersdreef 4, 6132 TJ
Sittard, The Netherlands
support@furendi.com

I hereby withdraw from the contract for the sale of the following products:

  • Ordered on: ______________ (Enter date)

  • Order number: ______________ (Enter order number)

  • Product received on: ______________ (Enter date)

  • Name of consumer: ______________ (Enter name)

  • Address of consumer: ______________ (Enter address)

  • City of consumer: ______________ (Enter city)

  • Consumer’s email: ______________ (Enter email)

  • IBAN account number: ______________ (Enter IBAN)

Signature: ______________ (Enter signature)
Date of submission: ______________ (Enter date)